Worksheet · chapter 4

The cases that work all have the same shape

To find a process in your company with the shape of the four boxes.

1. 1.
   Which documents arrive every week that someone types in by hand? Invoices, orders, delivery notes, reports, others.
2. 2.
   Of those, which repeats most and is most alike from one to the next?
3. 3.
   Which program does it end up in, and does it get there on its own or does someone copy and paste?
4. 4.
   Who could review what the machine reads, and what does an error that slips through cost?
5. 5.
   Does that process decide or score anything about a person?

   • ☐ Yes: prepare it first (chapter 10)
   • ☐ No: it could be your first case

I send it to fill in on your computer, as a PDF and in Word, with session 1 of the course, free.

All of them? The 17 worksheets at once

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